EduCom Minutes 2019-05-03

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Agenda

Welcome

  • Participants
  • Jürgen Brandstätter
  • Alexander Ihls
  • Charles Parisot
  • Werner Henschelchen
  • Jamie Dulkowski
  • Review and Approve Agenda
  • Approved


Exam status update

  • Report on operation, # of exam takers, issues, etc. (Jürgen, Werner)
  • So far one exam passed: Charles Parisot is the first :) (consent given for publication in these minutes)
  • Charles's feedback:
  • Registration for the exam
  • Process is complex and has gaps, several different websites (GASQ, ProctorU, Exam site) involved
  • Since price is given as "netto" price (which cannot be changed), the registration process ends up with more money to be paid after taxes are applied -> this can be received as a bad surprise
  • Action item: Wording on ihe.net website and in registratino process shall be enhanced, so that there is no "bad surprise" effect
  • Exam itself
  • Timing: 30min for Charles out of 1 hour -> seems to be ok
  • Out of 40 questions:
  • 14 questions needed deeper analysis
  • Question/answers were unclear, ambiguous or mulitple answers could work or answers were not clear
  • Comments were given in the exam as comments
  • Only 4 out of the 5 sections of the Syllabus were covered by the exam questions
  • Alexander: Questions for all sections are available, must be a randomizing or structuring issue in the exam
  • Issue resolution
  • Issue received about "Pin", which is asked, but not given. Reason was bad wording in GASQ registration email, reported to be fixed now
  • Fixed
  • Issue not fixed yet: There are things to do on the GASQ website, which have to be done first (registering and paying) in order to do the exam -> instructions are not complete
  • Action item: GASQ to review the instructions by following the instructions (starting from the IHE website) and remove all gaps (Werner)
  • Refer to Charles's emails from April 30, 23:25 and the ones resent on May 3rd, 15:25 and May 3rd, 15:28
  • Feedback given on exam (see above)
  • Action item: Process feedback on exam (Werner, Exam question group)
  • Feedback loop
  • A feedback look is required to debug the exam
  • Certain experts could be asked for sitting the exam and give feedback
  • They shall be given instructions, how to provide the feedback
  • Action item: Education Committee shall search and ask experts (Jürgen)


  • Decision: Based on the offline voting between blue and red, the final logo is the "blue" one
  • Action item: Finalize logo (web version, print version, etc.) (Chris)
  • including putting logo on website and transfer logo to Werner for finalization of certificate


Certificate

  • Logo and feedback on Exam certificate has been/will be provided to Werner
  • Action item: Provide second version of certificate based on logo and input given so far (Werner)


Processes Document

  • Status and review of additions
  • Clarification on the question: Who is the highest authority on the certificate?
  • Option 1: GASQ (or any equivalent exam provider) is the highest authority for issuing certificates, which are all equivalent according the the agreed scheme of IHE
  • Option 2: IHE is the highest authority for issuing certificates, and the exam providers are "just" the fulfillers and delivery of the certificate to the person
  • Answer: According the ISO Standards it's option 1
  • If you have an issue with your current exam, the exam provider is responsible for all issues (but acting on behalf of IHE)
  • That's why the certificate is branded with the exam provider
  • Even includes that in case of re-certification at another exam provider instead of the first one, this is seamless possible and does not break the "certified since ..." chain
  • Action item: Provide next version of process document based on comments given (Werner)


Accreditation of training providers

  • Status and next steps
  • Interested:
  • University of Applied Sciences, Austria
  • ZTG, Germany
  • No action possible, because waiting for process to be finished


Any other business

  • None


Next call

  • Thursday, May 16, 8am - 9am CT (15:00 - 16:00 Vienna time)


IHE Education Committee

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